Cancel Code

A Cancel Code allows you as a user of Counterforce Monitoring Services to disarm your Alarm System with a confidential code immediately after having setting off a false alarm. Because disarming requires a confidential code, the receipt of a Cancel Code tells the Monitoring Station that an authorized person is at the premises, the alarm is false, and no further action is required.

The Cancel Code is a tool used by Counterforce to reduce false alarms. It saves the customer or subscriber the embarrassment of receiving a phone call from the Monitoring Station, and will also prevent the possibility of a dispatch of Emergency Services vehicles.

Warning: If your alarm sounds at night while you are sleeping do not react by turning off your alarm system. By turning off your alarm system you will send a Cancel Code to the monitoring station and Counterforce will automatically assume the alarm is false. Before entering your Cancel Code, cautiously determine out what caused the alarm.