Central Station

Palladium Security's network of authorized monitoring stations spans across Canada, providing a robust and interconnected system designed for optimal security and surveillance. These seven stations, strategically placed in various geographical locations, ensure comprehensive coverage and the ability to operate independently if needed. This flexibility is a testament to the resilience and reliability of the security infrastructure. The interconnected nature of the stations allows for seamless communication and coordination, enhancing the overall effectiveness of the monitoring services. Such a network not only bolsters the security for individual premises but also contributes to a safer community by creating a widespread and vigilant security presence.

7 Locations in Canada

Palladium Security's network of seven authorized stations across Canada exemplifies a robust and interconnected security system. Each station is equipped to function independently, ensuring uninterrupted service and security. However, they typically operate in unison, forming a cohesive network that enhances monitoring capabilities and response efficiency. This structure not only provides comprehensive coverage but also allows for flexibility in operations, catering to the diverse security needs across different regions.

e-mail Notifications

Imagine the peace of mind you'll have knowing that your home or business is just an email away.

With our cutting-edge email notification service, authorized users can tailor alerts to fit their needs, whether it's for alarms, opening or closing updates, or monitoring for any trouble conditions. It's like having a personal guard on duty 24/7, ensuring you're always connected and informed about the safety and security of your property.

Client Portal

Palladium Security's innovative integration of dual portals marks a significant advancement in customer service and security management. These portals not only facilitate seamless communication between customers and the company but also ensure that vital information such as false alarm policies and user manuals is readily accessible. This streamlined approach exemplifies Palladium's commitment to providing exceptional support and convenience to its users, enhancing their overall security experience.

Multicultural Monitoring Service

Embracing Canada's rich tapestry of cultures, our services are designed to cater to the linguistic diversity of our clients. We understand the comfort and clarity that comes with communicating in one's native language. That's why we're committed to offering support in various languages, ensuring that you can express yourself freely and receive the assistance you need. Connect with us to discover if we can serve you in the language you hold close to your heart.


What features does Palladium Security offer that others may not?  Click below to see 

7 state of the art Monitoring Stations across Canada
• Each station in our network is constantly being upgraded and improved.
Our technology is such that information is ALWAYS constantly shared amongst the 7 stations!
• Operators working in each of the 7 stations can see EVERY alarm signal in real-time and no matter where the operator is sitting and is capable of taking appropriate actions for each alarm signal that comes in from anywhere in the country.
All our stations are housed in secure, controlled environments, protected behind double vestibules and an array of security measures.
• All stations are powered by surge suppressed, power management systems with industrial strength generators to ensure uninterrupted station operation.
• Our network of stations were designed to stay operational regardless of any weather conditions, including, ice storms, floods, major power outages, fires and hurricanes.
• A professional team of highly trained technicians constantly monitor each station & systems 24/7/365 to guarantee smooth operation.
• Each station has dual tracking redundant telephone systems.
• All workstations are digitally recorded.
• Our phone systems are always interlinked between the 7 station network.
• Any incoming call can be answered in any of the 7 monitoring stations.
• Calls can be tracked in real time

Experience has always taught us to be prepared. Accordingly, Our Stations own and operates a fully equipped, diesel-powered 14-foot cube van filled with everything that might be needed in the event of an emergency at one of our stations. This vehicle is always ready to go on a minute’s notice.
Besides the standard equipment for such a vehicle, ours feature:

• Dual Heavy Duty 175-amp alternators.
• Dual 3 KW power inverters.
• An extra 100-litre diesel storage tank.
• 5kw Diesel Generator

Among the supplies it contains include:
• 2 High-speed, high-volume water pumps that can handle any threatened flood threat.
• A full supply of hand tools and power tools.
• Spare telephone equipment.
• Spare receiver equipment.
• Extra laptop computers.
• Emergency clothing such as vests, gloves, breathing masks, hard hats and safety boots.
• A selection of  5kw Uninterruptible Power Supplies (UPC)
• Generators to supply power during outage
• Receivers and equipment in stock to deploy a new station.
• Over 2000 liters of diesel fuel.
• Emergency supplies (including protective clothing, food and beverage supplies, blankets, cots and more).  

Your language of choice may be accommodated.

Providing service in both of Canada’s official languages has always been part of the Palladium Standard. In addition, service for those who speak Cantonese/Mandarin are available. Since many of our operators are from various ethnic backgrounds, other languages such as Greek, Arabic, Hebrew and others can often be served as well.

The sole function of our operators is to process incoming alarm signals.

Most monitoring stations require their operators to do data entry, make data edits, do filing of documents and/or do photocopying, perform administrative functions of one sort or another. We believe the monitoring of your account is JOB 1 – and that important job requires the full attention of our operators. Accordingly, tasks other than those that directly involve the monitoring of accounts are performed in other departments within the organization

Palladium Security Authorized Stations Operate in 7 separate monitoring stations that are continuously linked together. Located across Canada, these six stations are each capable of operating in a stand-alone mode, or as is normally the case, as part of our inter-connected network.

There is an advantage of having stations from coast to coast is simple, Weather and other emergency conditions directly impacts how monitoring station operate. If a large storm goes through an area, It can knock out power, cause floods or even cause mandatory evacuations. If any of these conditions occur in the area of the monitoring station, It will hamper the operation thus slowing down or even halting critical emergency dispatches.
Blackout of North America in 2003 caused the North American eastern seaboard to go black for almost a week. This failure of the electrical grid caused many lower end stations to fail and be non-responsive. The Palladium Security mufti station solution ensures that this will not happen to our clients. 

Our monitoring services have been upgraded to allow the option of email notifications for all our clients.  This services will send you an email depending on the signal condition. 

Some clients would like to know when someone disarms or arms the system. others would like to receive email in the event of an alarm.

Weekly test signals to our station are also included at no charge.  This email is used by our clients as one test to ensure weekly communications from their protected property is sent to our station.